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The shift to cloud computing underway across the federal government could eventually move from commodity functions to custom business apps
With PC sales lagging, Dell is changing its approach with customers. By asking a single question it is improving the company's relationships with its customers and their users. Competitors, take note.
Cringing under a barrage of email? A new interface for Gmail promises to help.
Most analytics tools put data in an historical context. That's all well and good, but if what if you want to use past data to gauge future performance? That narrows your analytics options. These six tools will help you make practical use of your
Social media and customer relationship management (CRM) experts share their tips for how organizations can leverage social media to improve customer engagement.
The latest data breach victim is online ticket vendor, Vendini, hit by a hack that has compromised at least one million accounts. That's bad enough, but Vendini also stumbled badly in its damage control.
Amid a growing appetite among public-sector agencies for mobile applications to improve services, Salesforce.com debuts new government collaboration, app-development tools.
While Yahoo's acquisition of blogging site Tumblr will make a handful of people very happy, others are not convinced. Here's how to import your posts from Tumblr to WordPress.
Integrating Google Wallet with Gmail makes sending and receiving funds as easy as sending an email. Here's what you need to know about the new feature.
eBay CIO Scott Seese says he and his team are using technology and innovation to drive the company's mission of connected commerce. He explains how the ecommerce giant taps into the power of social and mobile to help customers find and purchase
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