Enterprise Applications

Gartner: IT Too Slow to Change and Adapt to New Technologies

Report says IT is hung-up on buying software suites, stifling the introduction of newer Web-based technology. Also, younger workers taking enterprise jobs will become less patient with a slow rate of technological change.

Developing Open-Source Business Policies That Work: Everyone Is Making It Up As They Go Along

While others' guidelines can help an IT manager create corporate open-source policies, there's no authoritative list of how to do it right.

Using Virtual Worlds to Run Your Network Operations and Data Centers

Second Life and other virtual worlds provide a user interface for data, network operations centers and collaboration.

How to Get Started in Virtual-World Operations

A service provider can help you build a virtual-world environment for your network operations or data center. However, there's a lot you can do on your own that's comparatively easy and affordableu2014some even free.

The Future State of the CRM Market

Tough economic times for North American enterprises will create uncertain, challenging environments for corporate CRM systems, according to an AMR Research report. Here's what you need to know about the CRM market and the vendors who will be lef

Week 41: Tracking Your Job Search Efforts Critical to Your Success

Wal-Mart Tries Widgets, Other Web 2.0 Technology to Lure Customers

Retailers haunt Twitter, offer widgets, do online promotions to chase an illusive consumer dollar during a bad economyn

Report Ranks Top 10 CRM Vendors

A new AMR Research report breaks down leading CRM vendors SAP, Oracle, Salesforce.com and others by 2007 revenues and software growth rates in the $14 billion market.

9 Reasons Why Application Developers Think Their CIO Is Clueless

From being a control freak to being a vendor puppet, here are nine behaviors management needs to steer clear of or risk being labeled "clueless."

Open Source CRM Delivers More Control, Less Cost

IT leaders who can get past the idea that open-source CRM software doesn't cost enough say they like the power and flexibility of owning their own code.