Enterprise Applications

In KM the Focus Is on Customer Service

Acquisition Spree Leaves Marconi in Need of Knowledge Management (KM)

UPS: Advanced Planning for Holiday Spikes and Lulls

Secrets to Managing Holiday Spikes and Lulls in Your Supply Chain

SPEECH RECOGNITION Software Needs Work

Bioinformatics: Drug Companies on Speed

The marriage of IT and medical research may be just what traditional pharmaceutical companies need to survive in an increasingly competitive field.

WIRELESS TECHNOLOGY – Will You Still Love It Tomorrow?

E-Mail Management: How to Tame the E-Mail Beast

E-mail is a seemingly mundane issue but one that demands careful attention from the CIO. The key realization is that e-mail management is principally about people management.

An Action Plan for CIOs to Control Software Development Costs

SOFTWARE DEVELOPMENT – Let’s Stop Wasting $78 Billion a Year