Industry

Redefining what security means for federal agencies

Federal agencies are starting to use data provided by routine cybersecurity protocols to identify new ways to increase efficiencies and optimize citizen service.

9 big ideas from the Forrester CX Conference

Some key themes provide a perspective on the state of the customer experience industry.

Krzanich’s resignation the right move, but a loss for Intel’s diversity efforts

Brian Krzanich was one of the loudest advocates for increasing diversity in tech. Will Intelu2019s efforts continue now that heu2019s gone?

The GDPR and the effect on US ad tech

Open government data is essential, but policies should not discourage public-private data partnerships

Policymakers must craft sensible policies to ensure the public and private sectors can continue collaborating for the benefit of government and its citizens.

Use the right pricing model for third-party services

Pricing mechanisms are changing because of digital services, causing some confusion.

How big data has changed politics

An inside look into how big data is revolutionizing politics, for better or worse.

Workday transforms risk management into strategic advantage

Workday's home-grown risk management tool offers a strategic boost by facilitating communication between security teams and business leadership.

3 ways printing innovation is reshaping global supply chains

Cloud-based solutions, 3D printing technology, and new printing materials and methods are shortening supply chains and creating greater consumer customization anytime on anything.

Why technology sometimes fails to deliver the promised outcomes

Navigating and adapting to change to ensure the success of your business.