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IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

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7 IT metrics that matter most

As the number of IT metrics multiply, it's important to zero in on the key indicators that offer at-a-glance insights on essential enterprise functions.

Sep 1, 2021 8 mins
Business IT Alignment IT Leadership IT Strategy
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What is design thinking? An agile method for innovation

Design thinking eschews traditional development processes in favor of an agile, flexible method for developing products and services with a unique focus on the customer.

Aug 26, 2021 6 mins
Design Thinking IT Leadership Innovation
opinion

The 3 IT processes CIOs need most

Building effective IT 101: Processes matter, but some matter more than others. Hereu2019s where to put your skin in the game as an IT leader.

Aug 25, 2021
IT Leadership Process Improvement
opinion

Back to business, but not back to normal

The pandemic exposed the myth that the "normal" workplace worked. IT leaders have an opportunity to do better for diverse employees as they chart their paths to the future of work.

Aug 25, 2021 8 mins
Diversity and Inclusion IT Leadership
brandpost Sponsored byHPE

8 tips for improving customer experience

You can extend the public cloud-like benefits of a colocation model even further with the right partner.

Aug 25, 2022
Cloud Management IT Leadership
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8 tips for improving customer experience

CX is the new IT imperative. Here's how IT leaders can staff up, get agile, and spearhead tech initiatives that deliver experiences that win over customers.

Aug 24, 2021
Digital Transformation IT Leadership
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IT navigates the ‘Great Resignation’

With the pandemic causing many to reevaluate lives and career, IT organizations must embrace creative work models and source from new venues to stem an escalating talent crunch.

Aug 23, 2021
Hiring IT Leadership Staff Management
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7 ways to rebuild a failed IT organization

Your CIO predecessor had some unique ideas about IT leadership u2014 most of them terrible. Now itu2019s your job to clean up the mess. Hereu2019s what how to get IT back on track.

Aug 17, 2021
IT Leadership IT Strategy
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Customer experience: The new IT imperative

CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does.

Aug 16, 2021
Digital Transformation IT Leadership
opinion

IT technical fellowship: A new path to the top

IT pros at the top of their careers as individual contributors are often faced with few career choices: Go into management or stay where they are. Establishing an IT Technical Fellow career track can change that, providing a new way to recognize and

Aug 10, 2021
Careers Hiring IT Leadership
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Real IT leadership: Selling the transformative dream

It's one thing to cook up a great new initiative, but making it happen requires powers of persuasion, solid partnerships, and access to genuine technical insight.

Aug 9, 2021 4 mins
CSO and CISO Certifications Remote Work