IT Leadership

10 dark secrets of robotic process automation

RPA promises to streamline workflows, glue together legacy systems, and empower business users to solve their own problems. But beneath the big wins lurk hidden issues worth addressing.

5 ways to accelerate digital business in 2021

Digital business acceleration is the most important trend Gartner sees in the market right now. Here's how CIOs can free up resources to make that possible.

15 SLA mistakes IT leaders still make

From treating service-level agreements as a one-time exercise to failing to establish escape clauses, IT leaders should avoid these pitfalls when partnering with IT service and cloud partners to drive business value.

5 critical steps to relaunch a transformation initiative

Across all markets, transformation programs that have been on hold for close to a year are being launched or relaunched. Here's how to make sure your transformation stays on the right track and lower your systems integrator spend by 15-20%.

7 signs it’s time to kill an IT investment

7 signs it’s time to kill an IT investment

Saying good-bye is hard to do. Worse, however, is pouring precious resources into a project that's doomed to failure.

Product-based IT: A bold shift to business value

IT leaders are swapping out project-based IT service delivery in favor of product development models predicated on business outcomes.

Hybrid work model helps VMware navigate the pandemic

The software makeru2019s hybrid work model enables employees to work almost anywhere, an effort that includes new conference room tech and experiments with meetings conducted in virtual reality.

Top 8 challenges IT leaders will face in 2021

Facilitating the future of work and securing a hybrid working environment top the list of tough, pandemic-inflected issues IT leaders must navigate this year.

The CIO’s next key role: Change agent

For today's IT leaders, change management is more than technical. It's about spearheading cultural transformation at every level of the business.

What IT leadership looks like in 2021

As IT leaders meet the challenges of the COVID era, only one thing is assured u2013 more change is coming sooner than you think.