IT Leadership

Designing an artificial intelligence center of excellence for disciplined transformation

The heart of establishing a center of excellence is to achieve scale, sustain innovation and expand cultural adoption. The pillars of vision, collaboration and culture will help your organization use data faster to realize value.

Why are most organizations late to change?

The pace of change continues to escalate, and the saying u201cif you snooze you loseu201d has never been more relevant. Here are four ways to help your organization avoid being late to change.

IT burnout: 7 ways to spot and help overwhelmed staff

When workloads go over the top, employee performance can sink. Identifying and supporting beleaguered staffers can help you boost productivity and stem turnover.

The chief data officer: The CIO’s newest ally

As organizations shift to data-driven strategies, the CDO role is rising. But to succeed as an entity, the CIO and CDO must work in concert — with clear delineations in responsibilities.

5 steps to develop a true leadership superpower

5 steps to develop a true leadership superpower

If IT executives can learn to be better listeners, they can become better leaders. Here's how.

Why corporate boards put their digital transformation at risk

Despite increasing cybercrime and dependency on digital revenues, many CEOs operate in the dark. A stunning 63 percent of CISOs donu2019t regularly report to their board, research by Ponemon Institute finds.

Tips and tools for effective customer journey mapping

Customer journey maps are a popular tool to improve customer experience. Hereu2019s how to get the most from them alongside techniques such as customer journey analytics.

Sponsorship vs. mentorship: Which is best for your career?

While seemingly similar, mentorship and sponsorship offer distinct differences as workplace support and provide unique benefits for your career.

5 ways IT still fails its business users

Mastering customer experience is the drumbeat of digital transformation today. But too often enterprises pursue that while neglecting employee experience to their peril.

5 principles for a fulfilling career from the ‘Father of Digital Mobile Communication’

Dr. Jan Uddenfeldt, who helped develop groundbreaking wireless technology for Sony and Ericsson, says leaders cannot go it alone.