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IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

feature

How to get the most out of IT consultants

Bringing on IT consultants can accelerate IT innovation, as long as you establish a clear, accountable, and collaborative partnership with room for growth and adjustments.

Jun 25, 2024 9 mins
IT Consulting Services IT Strategy Outsourcing
opinion

Stock buybacks put CIOs in the hot seat

The board wants to buy back stock, and you’re thinking it’s not in your wheelhouse? You’re the CIO. Sure it is. Here’s why.

Jun 25, 2024 6 mins
Business IT Alignment IT Leadership Risk Management
tip

10 ways to break free from AI pilot purgatory

In the ruthless world of AI development, getting trapped in the limbo of endless pilot projects is a fate worse than failure. To avoid AI initiatives becoming just another line item of wasted budget, here are 10 essential strategies to propel your AI

Jun 24, 2024 5 mins
Agile Development CIO Code Editors
feature

Going ‘AI native’ with in-house ChatGPT the MITRE way

The nonprofit R&D center for top US government agencies built its own version of the popular genAI tool to deliver robust productivity enhancements securely by design.

Jun 21, 2024 6 mins
CIO 100 Digital Transformation Generative AI
brandpost Sponsored bySAP

What is an SLA? Best practices for service-level agreements

Using SAP Build Process Automation, China Grand Automotive Services Group Co., Ltd. accelerated and streamlined processes for its 700+ dealerships, saving time and costs while earning recognition for its innovation.

Dec 11, 2023 4 mins
Digital Transformation
how-to

What is an SLA? Best practices for service-level agreements

A service-level agreement (SLA) defines the level of service expected from a vendor, laying out metrics by which service is measured, as well as remedies should service levels not be achieved. It is a critical component of any technology vendor contr

Jun 21, 2024 17 mins
IT Strategy Outsourcing Technology Industry
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10 tips to help you excel in a new leadership roleeffective leader in IT

From going on a listening tour to defining success, seasoned IT leaders share the strategies, tips, and skills new leaders should focus on to succeed from day one.

Jun 20, 2024 11 mins
IT Leadership
interview

Red Sox CTO Brian Shield on building a world-class IT team

The Boston baseball club’s top IT exec breaks down what sets high-caliber teams apart and details how IT leaders can spin strategic partnerships and pragmatic innovation into a winning IT culture.

Jun 20, 2024 11 mins
Innovation Media and Entertainment Industry Staff Management
news

European hospitals launch Microsoft-backed AI network to agree privacy guardrails

The Trustworthy & Responsible AI Network comes to Europe after US launch in March.

Jun 19, 2024 5 mins
Generative AI Healthcare Industry IT Governance
case study

SKF’s AI springboard into a new business model

IT leaders at the Swedish industrial machinery manufacturer work in tandem to ensure that tech development, automation, and digitization of the value chain are in lockstep with the business.

Jun 19, 2024 7 mins
CIO Cloud Architecture SAP
feature

CIOs take note: Platform engineering teams are the future core of IT orgs

IT leaders are reassessing organizational structures to be more on the front foot regarding strong skills sets, collaborative team culture, and the right tooling.

Jun 19, 2024 12 mins
CIO Data Architecture Data Engineering