IT Management | News, how-tos, features, reviews, and videos
Massive open online courses, or MOOCs, offer a powerful platform for enterprise training, education and development u2013 at big cost savings and with greater efficiency.
While the details of the Cognizant-Verizon collaboration are vague, itu2019s clear that IT service providers will seeking new angles to compete.
On September 16 at the Westin Waterfront in Boston, the leaders from 30 enterprise startups all stood on stage in front of thousands of onlookers to tell their stories. James A. Martin gives us the highlights from the event.
If you plan to telecommute full-time, you'll need more than just a computer and a mobile phone. Here are five essential tools you'll want to consider before you decide to work from home.
Turn your outsourcing customers into raving fans and your work will sell itself.
Service providers are continuously investing a great deal of effort to enable automation/artificial intelligence as part of their service offerings. The the level of standardization of processes/activities related to BPO services make it a perfect ca
Don't reinvent the wheel. You already possess the training you need to find the next great role in your career.
HP CEO Meg Whitman announced layoffs of 30,000 workers in an attempt to refocus and restructure the company. But is it already too late? And how will front-line managers handle retaining and motivating workers?
The National Labor Relations Boardu2019s recent change in definition of 'joint employer' could have implications for IT outsourcing customers.
The tech industry has a history of doing major layoffs too frequently and often badly. The reality is this can and should be avoided. Columnist Rob Enderle discusses why layoffs should be seldom used and how to do them right when necessary.
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