IT Management

Provider or partner? IT leaders rethink vendor relationships for value

Not all vendors need to rise to partner status, but those that do can be a boon for CIOs. Here’s how IT leaders are collaborating with vendors to elevate the relationships that matter.

The STA is realizing potential in predictive analysis and automation

AI finding patterns in incident data, predicting where incidents will occur, and automating the lifecycle management of servers are just some of the things Swedish Transport Administration IT director Niclas Lamberg is focusing on to deliver ROI.

Secrets of successful hackathons

CIOs must approach internal hackathons strategically to succeed in engaging technical talent, fostering cross-functional collaboration, and, most importantly, driving innovation and transforming culture.

Great Resignation 3.0? Rising workload and skills gap push workers to consider job changes

A PwC survey, conducted among over 56,000 workers in 50 countries, revealed that 28% of respondents are likely to switch employers within the next year.

How to get the most out of IT consultants

How to get the most out of IT consultants

Bringing on IT consultants can accelerate IT innovation, as long as you establish a clear, accountable, and collaborative partnership with room for growth and adjustments.

4 hot hiring trends — and 4 going cold

A years-long hiring slowdown has spurred a number of trends, as tech leaders look to invigorate their businesses with new technology without adding to permanent headcount.

What is an SLA? Best practices for service-level agreements

A service-level agreement (SLA) defines the level of service expected from a vendor, laying out metrics by which service is measured, as well as remedies should service levels not be achieved. It is a critical component of any technology vendor contr

Red Sox CTO Brian Shield on building a world-class IT team

The Boston baseball club’s top IT exec breaks down what sets high-caliber teams apart and details how IT leaders can spin strategic partnerships and pragmatic innovation into a winning IT culture.

Atos grabs lifeline from Onepoint

Atos has accepted a financial restructuring proposal from Onepoint, and may also sell parts of its business to Alten and to the French government.

What is a data analyst? A key role for data-driven business decisions

Data analysts help organizations understand the current state of the business by interpreting a wide range of data.