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IT Management

IT Management | News, how-tos, features, reviews, and videos

opinion

5 Easy Steps for Preparing to Change Software Vendors

Afraid of firing your software vendor despite neglect or even incompetence? You may be suffering from Stockholm Syndrome.

Mar 13, 2008 4 mins
Outsourcing
opinion

Vendor Entertainment a No-No?

Don't be so narrow-minded...vendor entertainment and press releases about customers are additional points for negotiation and can add value to your deal with any vendor.

Mar 11, 2008 5 mins
Outsourcing
opinion

Truths and Tips on the Flawed Request for Proposal Process

Fundamental flaws in the request for proposal (RFP) process strip customers of nearly all negotiation leverage and put the vendor squarely in the driver's seat. These tips will make sure you're the one driving the deal.

Mar 6, 2008 6 mins
Outsourcing
feature

The Art of the New Deal

Take it from the masters of vendor management: Despite a looming recession, now is the right time to push vendors for a better deal and to make industry consolidation work for you.

Feb 29, 2008 15 mins
Outsourcing
opinion

Source Code Escrow: Are You Just Following the Herd?

Five reasons why there isn't a business case for using source code escrow, including cost and risk.

Feb 25, 2008 10 mins
Developer Enterprise Applications Outsourcing
feature

Windows Vista SP1 Breaks Some Third-Party Apps

Microsoft publishes a list of 12 applications that are "unreliable" following a Vista Service Pack 1 update, and provokes more negative press surrounding Vista.

Feb 22, 2008 2 mins
Outsourcing Small and Medium Business Windows
news

Microsoft’s Promise for Interoperability Provokes Doubt and Hope

Microsoft's announcement to open protocols and APIs for greater interoperability may forecast a better software ecosystem. But only if the software giant follows through.

Feb 21, 2008 3 mins
Data Center Outsourcing
how-to

Extreme Data Center Makeover: Alcatel’s CIO Shares Seven Critical Lessons from a Massive Consolidation

Think your current IT project's scope is daunting? Alcatel-Lucent CIO Elizabeth Hackenson just finished the first leg of a three-year job to consolidate her company's 25 data centers and 125 server rooms down to just six data centers, inclu

Feb 21, 2008 8 mins
Data Center Outsourcing Virtualization
opinion

Vendor Management: How Do You Measure Value for the Money?

Many methods of quantifying ROI are inherently flawed. These tips can help you calculate your real return on investment.

Feb 19, 2008 4 mins
IT Leadership Outsourcing
news

How to Tell Your Boss That There’s No Free Lunch

You've been asked to do a project that's not in your IT budget. Time to muster your diplomatic skills and help your boss or business colleagues decide which other projects they're willing to delay or give up instead. n

Feb 14, 2008 5 mins
Budgeting