IT Management

Get a Grip on Vendors

What's a vendor management office and who wants one? A quick peek at the state of the VMO.

Indian Outsourcer Wipro’s Strategy: Innovation Push, Global Hiring, Acquisitions

Wipro's marketing chief talks about the offshore service provider's global strategy, which includes acquiring a U.S. vendor, hiring U.S. and European IT workers and warily eyeing China.

How to Measure Real Outsourcing Success (Hint: It’s Not the SLAs)

If you really want to assess the health of your outsourcing relationship, you've got to give it a full physical, says Forrester analyst Dr. Paul Roehrig.

Communication: The Holy Grail of Outsourcing

When communication takes a backseat to saving money, successful outsourcing is no longer possible.

Beyond Benchmarking

To make a great leap forward, you need to study something completely different

Open Your Doors to Innovation

Is R&D a core competency you have to own? Not if it costs too much and bogs you down.

Collaboration for Innovation: How to Bridge the Gap

Everyone admits that collaboration for innovation is good. Itu2019s also rare. And when it works, itu2019s beautiful.

Offshore IT Services Showdown: India Versus China

Offshore outsourcing leader India faces upstart China in our analysis of the what the two markets have to offer IT managers and outsourcing decision makers.

The Secrets of IT Innovation

Your information technology group is crucial to your organization's ability to innovate. But before you can innovate, you first need to demonstrate your mastery of IT and how it helps your company make profits and cut costs, says innovation cons

CIO 100 Plus One Award Winners Announced