IT Management

Is the Enterprise Afraid of Web 2.0?

With their emphasis on collaboration and openness, tools like wikis, blogs and social networking sites can provoke the executive mindset.

Web 2.0 for the Suits: One Visionary’s Take

Open e-mail, open source, open environments. British Telecom's CIO of global services, JP Rangaswami, gives his thoughts on corporate culture and the free exchange of information.

Open-Source Software and Its Role in Space Exploration

A software developer from JPL explains the reasons that NASA has embraced free and open source software in its application development process. Because, in a Mars launch, the term "mission critical" has a literal meaning.

User Input Spurs Innovation

Employees are CIOs' secret weapons when expectations are high but resources for IT are limited.

Include Management Costs When Calculating Software as a Service Benefits

Here's why total cost of ownership calculations for software as a service contracts are tricky.

Three Approaches Companies Use for On-Demand Computing

Definitions for ASP, BPO and MSP. Note: these on-demand models are not the same as software as a service.

The Truth About Software as a Service (SaaS)

Vendors say software as a service will cut costs and increase efficiency. They say it's enterprise ready. Does that sound too good to be true? It is.

Three Basic Approaches to Cutting Telecom Costs

Roping Telecom Chaos

Most companies mismanage telecom expenses and planningu2014and are now asking the CIO to fix the problem. Here's how to take stock and clean up the mess.

Stay One Step Ahead of Your Customers with IT

If you're satisfied with things as they are, chances are nyou won't be for long.