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IT Management

IT Management | News, how-tos, features, reviews, and videos

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7 hot IT outsourcing trends — and 7 going cold

The days of low-cost commodity outsourcing are over. Todayu2019s IT organizations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.

Apr 26, 2022 10 mins
IT Strategy Outsourcing Technology Industry
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CIOs increasingly tap contract IT as talent gap filler

With the percentage of tech workers opting for independent work rising, CIOs are recalculating staffing mixes to lean more heavily on freelance and contract workers for hard-to-hire, high-demand skills.

Apr 19, 2022
Hiring IT Skills Staff Management
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What is the 9-box talent review? A matrix for identifying top performers

The 9-box talent review grid is a popular HR tool used to measure employee performance and to identify employees with leadership potential.

Apr 15, 2022
IT Training  Staff Management
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9 outsourcing myths debunked

Outsourcing has evolved u2014 and so too have misconceptions about what makes a successful sourcing partnership in a world remade by pandemic, digital transformation, talent shortages, and geopolitical turmoil.

Apr 13, 2022 7 mins
IT Strategy Managed Cloud Services Outsourcing
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7 tips for leading productive remote teams

Even as many organizations chart plans to return to the office, remote leadership isnu2019t going away any time soon. Itu2019s never too late to build on what youu2019ve learned leading through the pandemic to ensure productivity continues.

Apr 8, 2022 10 mins
Collaboration Software Staff Management
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AI takes aim at employee turnover

With attrition an increasingly challenging issue, companies are turning to chatbots and machine learning to augment HR strategies for gauging employee sentiment, identifying flight risks, and strengthening career support.

Apr 7, 2022 11 mins
Artificial Intelligence Hiring Machine Learning
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Microsoft to optimize process automation stack with Minit acquisition

Days after Celonis acquired a company to boost its offering on Microsoftu2019s Power Platform, Microsoft has made a process mining acquisition of its own.

Apr 4, 2022
Business Process Management Microsoft Process Improvement
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State of the CIO, 2022: Focus turns to IT fundamentals

CIOs are once again walking a tightrope between innovation and operational excellenceu2014this time, buoyed by strong LOB alliances and a lingering pandemic glow.

Mar 21, 2022 14 mins
CIO Digital Transformation Innovation
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Ukraine crisis puts global IT outsourcing on edge

IT leaders with service contracts in the region are working quickly to minimize impacts on their partners and projects, while the industry at large braces for price hikes and talent crunches across the globe.

Mar 21, 2022
Outsourcing
interview

How Toronto’s airport modernized its IT operations by changing the vendor relationship

GTAA CIO Martin Boyer moved away from the traditional order-taker relationship to give Wipro both execution autonomy and an incentive to be efficient.

Mar 17, 2022 10 mins
IT Leadership Vendor Management