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IT Operations

IT Operations | News, how-tos, features, reviews, and videos

opinion

Take the training wheels off your vendor-management office

Why youu2019re not getting the most out of your third-party relationships.

Nov 25, 2019
Change Management IT Leadership Supply Chain Management Software
feature

8 tips for dealing with IT project pushback

Technical initiatives are often met with resistance from business leaders, IT pros and end users alike. Here's how to transform friction into feedback that can help push your project forward.

Nov 25, 2019 11 mins
IT Leadership Project Management
opinion

Application proliferation – the lurking crisis

There are literally thousands of SaaS applications that can be used to manage almost every aspect of a companyu2019s internal operations. On a bad day it may seem as if your company has purchased all of them! Here are some tips on how IT organization

Nov 15, 2019
Application Life Cycle Management SaaS System Management
opinion

Why are most organizations late to change?

The pace of change continues to escalate, and the saying u201cif you snooze you loseu201d has never been more relevant. Here are four ways to help your organization avoid being late to change.

Nov 12, 2019
Change Management Digital Transformation IT Leadership
brandpost Sponsored byConnection

10 change management mistakes to avoid

What Microsoft's Cloud Agenda Means for You

Dec 18, 2014 2 mins
Software Licensing
feature

10 change management mistakes to avoid

Poor change management can be a transformation killer. Here's how change initiatives can and do fail, and what can be done to course-correct.

Sep 9, 2019 12 mins
Change Management Digital Transformation IT Leadership
feature

7 secrets of high-performing IT teams

Getting staff to move beyond simply meeting basic goals is an art only select IT leaders possess. Here are seven performance-boosting techniques top IT pros rely on.

Aug 28, 2019
IT Leadership Project Management Staff Management
feature

What is process improvement? A business methodology for efficiency and productivity

A broken business process can cost your business time and money. But pinpointing exactly where a process breaks down — and where it can be improved — isn't an exact science.

Aug 27, 2019
BPM Systems IT Governance Frameworks IT Strategy
opinion

The end of project management?

IT project management as a discipline has been around for many years. However, is it relevant in the age of digital products? Or can it become a valuable adjunct to IT digital product management?

Aug 23, 2019 9 mins
CIO Project Management Technology Industry
feature

6 tips for ITIL implementation success

ITIL adoption requires more than software and tools. You need a bold strategy that aligns IT service with corporate goals and encourages employee and stakeholder buy-in.

Aug 16, 2019
ITIL ITSM System Management
feature

10 customer experience strategies IT should target next

CIO are increasingly being asked to help attract, manage and support customers. These technologies and practices can help enhance your companyu2019s CX and fuel revenue for your digital transformation.

Aug 1, 2019
Analytics IT Strategy ITSM