Networking

14 things you need to know about SEO friendly site design

Search engine optimization experts bust four common myths about search friendly website design and share best practices for SEO in 2016.

March 2016: IoT has big buzz, dearth of talent

Government websites best Amazon, Google in user satisfaction

New gauge of citizen satisfaction gives government high marks for catching up with the private sector in online presence.

Facebook aims to kill banner ads, but will the industry follow?

Facebook backpedaled on its ad-buying business for publishers after the company discovered an overwhelming volume of poor and fraudulent ads. However, banner ads and other 'valueless' ads won't simply disappear from the Web, regardless

How to use BI to improve the customer experience

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How to use BI to improve the customer experience

Protection 1 CIO Donald Young shares how the security company significantly decreased attrition u2013 and increased subscriptions u2013 by using BI software and giving employees the tools they needed to better assist customers.

8 ways to fun-size your content

A few simple yet smarter ways to cater your content to your visitors.

Apple launches new @AppleSupport channel on Twitter

Apple's new @AppleSupport Twitter account provides basic tech support 15 hours day. The company quickly racked up more than 125,000 followers and posted 2,400 tweets during its first day.

How to get started with Google Analytics

Google Analytics can provide valuable online insights for marketers and website managers. Unfortunately, GA has a bit of a learning curve. Here's a beginner's guide to the basics.

5 ways ecommerce businesses can improve customer service

Ecommerce and customer experience experts discuss how mobility and younger consumers have changed the nature of online customer service u2013 and how companies have responded.

CIO Quick Takes: Pick your tech buzzword

Buzzwords abound in the tech industry, but we were curious to see which ones stand out to CIOs. So we asked three of them. The answers won't surprise you.