Digital Transformation

How Ipsos has digitally adapted to changing business needs

Since it began moving its panel surveys online in 2001, the multinational market research and consulting firm has been steadfast in embracing new technologies and methodologies to improve efficiency and value proposition for clients.

Dairyland powers up for a generative AI edge

Under the leadership of CIO Nate Melby, the Midwestern utility has been an early mover in putting machine learning and LLMs to work to deliver safe, reliable, and affordable electricity to its members.

LA Public Defender CIO digitizes to divert people to programs, not prison

The LA Public Defender’s Office and its CIO have deployed modern technologies to level the scales of justice, offering a beacon of hope to those who can’t afford private legal representation.

An IT leader’s mission to retrofit the tech foundation at Eon

As CIO of the German multinational electric utility company, Sebastian Weber reflects on how he’s helped modernize the IT function with a simple and mindful approach that’s also paving the way for the future.

Digital transformation’s fundamental change management mistake

Digital transformation’s fundamental change management mistake

Too often change management is treated as a post-DX add-on. Instead, drive change preemptively by injecting user-centric change practices into your digital development and delivery workflows.

8 strategies for accelerating IT modernization

As the pressure to innovate increases, so too does the need to quickly modernize applications and infrastructure to ensure your business can capitalize on new opportunities as they arise.

Rocket Mortgage lays foundation for generative AI success

The US mortgage lender, which has a history making the most of machine learning and AI, is taking a model-agnostic approach to generative AI, boosted by a versatile data platform tuned for speed.

What Erie Insurance does to develop transformational talent

Here, Partha Srinivasa, CIO of the Pennsylvania-based property and casualty insurance provider, discusses his approach to building up change-forward employees.

The big changes forcing PostNord to digitally restructure

Simultaneous transformations are underway at Nordic postal service provider PostNord so it can consistently deliver on the customer journey.

How CIOs navigate generative AI in the enterprise

Gen AI is opening up doors to company-wide innovation on a massive scale. But in this new era, leadership must carefully oversee its adoption to maintain code quality and mitigate technical debt.