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The beauty company is well positioned for retail post-COVID thanks to an AR platform that lets consumers virtually u2018try onu2019 makeup and other products.
The confectionery, pet care, and food company is partnering with Microsoft to replicate its manufacturing operations digitally, a twinning task designed to optimize its supply chain.
Slower-moving incumbents need to rethink the way they do business in a digitally driven world that puts customer experience first.
Building effective IT 101: Forget what youu2019ve heard about aligning IT to the business. In the digital era, IT-business integration is the true key to organizational success.
AAA has deployed digital appointment scheduling for members of its roadside assistance service. Increased adoption of digital channels says it might be AAAu2019s best fix yet.
To support its ambition to become a top-tier research institution, Baylor University overhauled its ERP systems, a process that required getting back to the fundamentals of business-IT collaboration.
Zions Bancorporation built new software and bots to automate the release of federal funds under the CARES Act amid the COVID-19 pandemic.
The biggest challenges for AI-enabled care are delivering real-time insights into the clinical workflow and gaining acceptance from caregivers as well as patients. Innovative solutions continue to emerge.
Bank of America weathered the pandemic well on the strength of its digital channels, senior execs say. Here BofAu2019s tech and ops chief reflects on lessons learned over the past 15 months.
The sweet spot between business innovation and operational excellence is elusive, but ITu2019s pandemic response has provided new skills and strategies for solving an age-old IT conundrum.
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