Digital Transformation | News, how-tos, features, reviews, and videos
The Ivy League university knit together Drupal and Salesforce to create a university-wide system of engagement centered on the student experience.
With its five-platform digital strategy, Wyndham Hotels & Resorts improves the experiences of all its customers: guests, franchises, and internal team members. CIO Scott Strickland explains how.
The parent company of Calvin Klein and Tommy Hilfiger shifted to agile in delivering an innovative digital assistant that increases sales and enhances the retail experience.
Flash-sale retailer BrandAlley utilizes AI to unlock the power of fan-fueled marketing, skyrocketing repeat purchases by 25% while boosting referrals 4.6%.
Kaiser Permanente uses technology to improve personal health, community health, and medical excellence. EVP and CIO Dick Daniels explains how they do it.
We canu2019t seem to go a day without seeing or hearing the term digital transformation. But what does the term really mean? What happened to start this paradigm shift in the way people and companies interact with technology? And, more importantly, w
Advancements in devops can help close the skill gap in IT. The big question for CIOs is whether or not they're ready to learn from past mistakes.
As part of their digital transformation, leading organizations find unique ways to make customer interactions more meaningful, seamless, and faster.
The Fortune 500 dairy giant is leveraging data and artificial intelligence to optimize pricing, target sales, and forecast future demand.
By integrating marketing automation technology and customer contact center systems, companies get a 360-degree view of the customer experience (CX), allowing them to more easily improve it.
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