Enterprise Applications | News, how-tos, features, reviews, and videos
Hereu2019s how to ensure your customers are getting the help they need and coming away with a positive impression of your company.
The IT roadmap takes on enhanced importance for the technology leader as they move from operator to strategist. Here is why you need one and why your functional counterparts should be supportive.
Grovo, a micro-training platform that uses 60-second videos to help large corporations teach employees about new policies and procedures, is growing like gangbusters. Read on to learn the secret to their traction.
Expensive, closed source tools wonu2019t make you an artist; if you are an artist Krita will help you shine.
Marketers have traditionally been focused on the front-end of the customer relationship -- things like brand awareness and lead generation. But in todayu2019s digital world, marketers can't simply hand over that relationship to the sales departm
Finding a successful path to valuable business strategy via digital technologies is both common sense and a balancing act between old and new thinking, but marketing hype is confusing the basics.
Retail and ecommerce experts discuss how multichannel retailers can combine traditional and online shopping to enhance consumersu2019 experience and increase sales in both channels.
CIOs should focus on systems that deliver a great customer experience at every interaction, according to Forrester Research analysts
How CIOs can use enterprise software projects to become strategic advisers
Many companies are still slowly shifting toward cloud-based infrastructure, but the organizations that take the plunge see a number of potential business benefits and productivity gains. Here are some of the ways CIOs and technology executives squeez
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