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Keep It Small, Simple, and Separable: The KISSS Principle is an essential ingredient of successful CRM projects. Here's why.
Should CIOs be responsible for both IT governance and IT management? Of course not. But corporate reality begs to differ.
Should employee unrest inside the world's most important manufacturers be raising red flags for U.S. high-tech elite?
Accenture will provide a Brazilian credit union application development, support and systems IT outsourcing services.
While the onset of long-delayed corporate PC refreshes is a boon to Windows 7, the Internet Explorer browser is being left by the wayside as more business turn to Firefox and Chrome.
These five posts offer superb insight into SAP's strategies as well as the challenges (and likely successes) that the ERP vendor will experience.
My first (and brief) time with SAP's main man at Sapphire 2010 did not disappoint. He's a rock star, after all.
Here are the tastiest bits of news, views and goings-on from SAP's big show in Orlando.
In most IT systems, problems in data quality or architecture are fairly separate from people or process issues. Not so with CRM. Read on for the telltale signs of trouble and how to fix small problems from becoming big ones.
SAP's long-discussed on-demand suite goes on sale in July, but the SaaS economics are tricky for the ERP giant.
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