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Enterprise Applications

Enterprise Applications | News, how-tos, features, reviews, and videos

opinion

Touchy-Feely CRM: How to Get More Customer-Driven Data

Like most enterprise software, CRM systems are filled with data from your company and filled out by your people. But isn't that missing the point of the "C" in CRM? What do you need to do to get more customer-driven data in the system

Jan 7, 2010
CRM Systems
feature

Software Audits on the Rise: Survival Tips

Enterprises faced an increased number of software audits from revenue-hungry vendors in 2009, as well as new types of disputes, says a new Forrester report. Here are some areas to watch, plus advice on playing smart defense with "traffic cop&quo

Jan 6, 2010
ERP Systems Legal Risk Management
opinion

5 Burning Questions Surrounding Oracle Right Now

Some troubling, lingering questions are casting a cloud over Larry Ellison & Co.'s current party.

Jan 5, 2010
Enterprise Applications
feature

Smartphones: Corporate Shackles or Tool for Work-Life Balance?

BlackBerrys, iPhones and other smart mobile devices are in demand by employees today. But who gets them, who pays for them and who controls them are questions with no easy answers.

Jan 4, 2010
Enterprise Applications IT Leadership Small and Medium Business
opinion

The Business Application of the Decade: And the Winner Is…

It's not flashy or pretty, and used incorrectly it can create a big nightmare. But business users simply can't quit this app.

Dec 23, 2009
Enterprise Applications
feature

9 Tech Things I Won’t Do This Holiday ’09 Vacation

CIO.com blogger Thomas Wailgum has identified nine "technology traps" to avoid this holiday season, and he's taken the pledge to do so himself. But does he really stand a chance?

Dec 22, 2009
Small and Medium Business Social Networking Apps Twitter
feature

Make Your Home a Digital Music Hall

If digital music is an important part of your life, the Sonos wireless music system can fill every room in your house with high-quality sound -- without a house-remodeling project.

Dec 21, 2009
Data Center Enterprise Applications Small and Medium Business
feature

Top 10 CIO.com Stories of 2009

From the Windows 7 launch to BlackBerrys and iPhones, CIO.com had you covered all year long. Here's a look at our top 10 stories of 2009.

Dec 17, 2009
Computers and Peripherals Enterprise Applications IT Leadership
feature

10 Outsourcing Trends to Watch in 2010

CIO.com's outsourcing guru talks to the experts, dives into the research and offers up 10 key outsourcing trends that you need to know about.

Dec 17, 2009
Data Center Enterprise Applications Outsourcing
opinion

Data Loss Protection and Your CRM System

Information Leak Prevention (also known as Data Loss Protection) is a fairly well established area for security software, but most of the marketing noise is about protecting financial system data from unauthorized access or transmission. Why is this

Dec 17, 2009
CRM Systems Data Center