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These powerful technologies, partnered with human counterparts, can actually help businesses become more human and deliver greater value to customers.
IT leaders share their visions on how they hope to transform their teams, their organizations, and themselves in the new year.
Skipping steps in the implementation process can cost your company dearly. Here's what to look foru2014and look out for.
The French liquor company blended its two SAP instances and migrated them to Googleu2019s cloud to gain a better understanding of its customers.
With digital transformation, speed is the new currency. But traditional software testing can seriously hamper speed.
The right technology investments are more critical than ever in helping agents deliver exceptional customer service.
At its annual developer conference, SAP rolled out not one but three new automation technologies, hoping to recruit citizen developers to its platform.
When considering where AI can make an immediate impact on IT operations, one application stands head and shoulders above others: hyperscale automation with intelligence.
Salesforce is letting CIOs choose where they run its software, easing compliance with data protection and data sovereignty laws.
After a year disrupted by a global pandemic, the next normal is starting to take shape. Here's a look at what's ahead for IT organizations.
Operational efficiency has taken on greater urgency since the pandemic began. CIOs are leaning into automation, digital tech, and the cloud to remove friction and create value.
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