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Today, customer engagement has shifted. Customers donu2019t just take what they get; they arrive with an expectation that a brand knows what they want before they even do.
Artificial intelligence is causing ripples across the industry. It's time to get even more aggressive about transforming your company
Anyone who has been responsible for a major ERP go-live can attest to the following scenario: when it's time to go-live, there will be a tsunami of pressure that starts to build from the business against going live. This article explains sever
These free and low-cost apps will improve your desktop experience and boost your productivity. What are you waiting for? Go get 'em.
Advanced technology already answers more customer queries in less time u2014 but thatu2019s just the beginning of where AI will revolutionize customer service. rnrn
Decision-making without data is as unwise as it is archaic. Companies must invest in software and products that crunch numbers effectively and allow the team to make decisions in a meticulous and calm manner.
New platform, Songistry ends the isolation of individual songwriters.
AI is no longer a thing of dystopian sci-fi novels. Today, it has real potential to assist companies and individuals for fast, better and smarter operations
Real-time analytics on transactional data -- combined with historical and other data -- help the home shopping retailer respond to trends in the moment.
Activists demand corporate changes with targeted social media appeals to board members. Facebook was chosen for its ability to target messages precisely by interest.
Snapu2019s short life as a public company took a turn for the worse this week. While dramatic slides in value arenu2019t unprecedented for new publicly traded social firms, Snap does have some perception problems to address.
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