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Generative AI

Generative AI | News, how-tos, features, reviews, and videos

feature

Upskilling ramps up as gen AI forces enterprises to transform

As companies race to add generative models into products and workflows, massive investment to upskill workforces on prompt engineering and ethical AI emerges as a top priority.

Dec 13, 2023 13 mins
CIO Employee Experience Generative AI
case study

How Axel Johnson International’s IT division handles constant acquisition

The family-owned industrial group grows by an average of up to 20 companies every year and the central IT staff have become experts in migrating them into Microsoft 365 – a cornerstone of the group.

Dec 13, 2023 6 mins
Application Integration CIO Generative AI
case study

JLR revs up AI and intelligent automation initiatives

Auto maker Jaguar Land Rover has a long-term plan to transform its product range — but it’s also transforming its internal IT.

Dec 12, 2023 7 mins
Automotive Industry CIO Chief Data Officer
feature

CIOs address the ethics of implementing AI

With ethical considerations around AI use increasingly top of mind, IT leaders are developing governance frameworks, establishing review boards, and coming to terms with the difficult discussions and decisions ahead.

Dec 11, 2023 13 mins
Data Governance Generative AI IT Governance
brandpost Sponsored byFreshworks

Toyota transforms IT service desk with gen AI

MIT’s Andrew McAfee on how companies can identify the right opportunities for the right job

Jan 25, 2024 4 mins
Generative AI
case study

Toyota transforms IT service desk with gen AI

To help promote insourcing and quality control, Toyota Motor North America is leveraging generative AI for HR and IT service desk requests.

Dec 8, 2023 6 mins
Employee Experience Generative AI ICT Partners
opinion

Generative AI in enterprises: LLM orchestration holds the key to success

In the dynamic landscape of AI, LLMs represent a pivotal breakthrough. Unlike traditional AI, which demands frequent data updates, LLMs possess the ability to learn and adapt in real-time. This mirrors human learning and positions LLMs as essential f

Dec 6, 2023 10 mins
Artificial Intelligence Generative AI
feature

6 generative AI hazards IT leaders should avoid

The opportunities to use generative AI will greatly vary for each organization, but the ways it can go wrong are turning out to be fairly universal.

Dec 6, 2023 14 mins
Application Performance Management CIO Generative AI
feature

LexisNexis rises to the generative AI challenge

With generative AI, the legal information services giant faces its most formidable disruptor yet. That’s why CTO Jeff Reihl is embracing and enhancing the technology swiftly to keep in front of the competition.

Dec 1, 2023 6 mins
Cloud Computing Digital Transformation Generative AI
news

ServiceNow adds gen AI to more workflows, including chatbot creation

Now Assist, the company’s sub-brand for generative AI features, will soon show up in field service management and help enterprises build their own chatbots.

Nov 16, 2023 5 mins
Generative AI ITSM ServiceNow
news analysis

Microsoft Ignite 2023: 11 takeaways for CIOs

Copilots take over as Microsoft embraces generative AI at its annual developer conference.

Nov 15, 2023 8 mins
Enterprise Applications Generative AI Microsoft