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Generative AI

Generative AI | News, how-tos, features, reviews, and videos

news analysis

ServiceNow offers virtual agent to assist with generative AI

As generative AI becomes prevalent in enterprise software, CIOs must give thought to the data it’s trained on.

Jun 13, 2023 6 mins
CIO Generative AI ServiceNow
news

Accenture to invest $3 billion in AI

Two months after announcing massive staff cuts, consulting firm Accenture pledges to spend $3 billion on developing AI expertise and credentials, through hiring, acquisitions and more.

Jun 13, 2023 3 mins
Generative AI Hiring IT Consulting Services
news analysis

What is Salesforce AI Cloud: Should you subscribe?

Salesforce is stressing trust and security features as it unveils its new AI Cloud, but it's not very different from existing offerings, and analysts feel there could be few takers for the pricey AI cloud starter pack.

Jun 13, 2023 8 mins
Artificial Intelligence CRM Systems Generative AI
feature

4 ways Swedish CIOs strengthen defenses against bombarding AI sales

AI development is growing exponentially, and the hype makes it a powerful selling point to the extent that suppliers are peppering CIOs with products they call AI, but aren’t always so.

Jun 12, 2023 6 mins
CIO Generative AI Vendor Management
brandpost Sponsored byBroadcom

Assessing the business risk of AI bias

The rise of generative AI

Oct 10, 2023 5 mins
Generative AI
feature

Assessing the business risk of AI bias

The lengths to which AI can be biased are still being understood. The potential damage is, therefore, a big priority as companies increasingly use various AI tools for decision-making.

Jun 9, 2023 4 mins
Artificial Intelligence CIO Generative AI
news

Salesforce’s Marketing GPT and Commerce GPT to help build personalized services

The new generative AI based services take advantage of the company’s Data Cloud and proprietary Einstein GPT, Salesforce said.

Jun 8, 2023 5 mins
CRM Systems Generative AI Salesforce.com
feature

7 ways to spot hidden IT talent within your ranks

Your organization has hidden IT superstars in the making — both within and outside IT. Here’s how to find and elevate them for maximum impact.

Jun 7, 2023 8 mins
Generative AI Staff Management
feature

The NBA’s digital transformation is a game-changer

The National Basketball Association’s move to Azure cloud is helping improve fan experience and in-game performance due to analytics- and AI-assisted tools aimed at unlocking data’s full potential.

Jun 7, 2023 9 mins
Generative AI Media and Entertainment Industry Microsoft Azure
feature

Expedia poised to take flight with generative AI

CTO Rathi Murthy sees the online travel service’s vast troves of data and AI expertise fueling a two-pronged transformation strategy aimed at growing the company by bringing more of the travel industry online.

Jun 2, 2023 7 mins
Digital Transformation Generative AI Travel and Hospitality Industry
news

Zendesk to lay off another 8% of its staff, cites macroeconomic issues

The new tranche of layoffs comes just six months after the company let go of 300 staffers and hired a new CEO in order to navigate its operations through macroeconomic distress.

Jun 1, 2023 3 mins
CRM Systems Generative AI IT Jobs