Generative AI

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CarMax drives business value with GPT-3.5

The omnichannel used-car retailer is increasing customer prospecting efforts and enhancing the customer experience through its adoption of Azure OpenAI and the language models behind ChatGPT.

May 5, 2023 6 mins

CIO 100 Digital Transformation Generative AI

CIOs heed the call for customer-centric IT

With customer experience tied directly to the enterprise balance sheet, IT leaders are leaving no stone unturned in taking their companies’ CX strategies to the next level.

May 4, 2023 7 mins

Digital Transformation Employee Experience Generative AI

SAP to infuse IBM’s Watson AI engine into its entire portfolio

The move is expected to help SAP exploit the natural language processing capabilities of Watson AI along with predictive insights, with the aim of jointly developing large language models and generative AI capabilities.

May 2, 2023 5 mins

Generative AI IBM SAP

AWS shifts focus to LLMs, generative AI as growth continues to taper

Amazon’s cloud computing division reported 16% growth in Q1, slowing from the 20% growth that the company posted in the previous sequential quarter.

Apr 28, 2023 4 mins

Amazon Web Services Artificial Intelligence Generative AI

Salesforce previews EinsteinGPT-powered Field Service Mobile app

In addition to generative AI capabilities for the new mobile app, Salesforce will add asset management and contractor management features to its Field Service offering.

Apr 25, 2023 3 mins

Enterprise Applications Generative AI

AI’s one true X factor: Leadership

AI in the enterprise is a foregone conclusion. What’s less certain is whether you have a leadership plan on artificial intelligence that can make the most of the benefits while mitigating the risks.

Apr 25, 2023 6 mins

Artificial Intelligence Generative AI Innovation

Generative AI: A paradigm shift in enterprise and startup opportunities

Understanding the role underlying technologies play in advancing enterprise adoption and innovation

Apr 24, 2023 12 mins

Enterprise Generative AI Startups

Norco Industries jumpstarts digital transformation with RPA

The US-based manufacturer is leveraging AI and RPA to streamline repetitive, error-prone processes and transform its business.

Apr 17, 2023 6 mins

Digital Transformation Generative AI Manufacturing Industry

Buying advice for CIOs as low-code/no-code spending rises

IT leaders are buying into the promise of low-code, no-code, and intelligent app-dev tech at a rapid clip. The trick, however, is making good on those investments.

Apr 14, 2023 7 mins

CIO Developer Generative AI

6 best practices to develop a corporate use policy for generative AI

Consider the scope of emerging AI capabilities before mapping out what’s best for the organization.

Apr 14, 2023 6 mins

CIO Generative AI IT Training

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