Analytics

Businesses Fill Hadoop Skills Needs With Partners

Enterprises are adopting Hadoop faster than they can hire IT talent to build and maintain these distributed computing deployments. To fill the gap, many are turning to partners that can offer a mix of Hadoop consulting, software development and train

How Businesses Can Get Consumers to Share Their Data

Consumers are increasingly aware of the value of their personal data to companies. But they're also willing to share so long as the information isn't too personal and they get something of value in exchange.

5 Reasons to Use Social CRM for Support and Services

Toy CRM systems might make you think the software is just cases, escalations and SLA management, but serious CRM is changing the world of service and support by leveraging social networking functionality.

Brandify Helps Small Business Manage, Track Social Presence

Brandify, a new beta service from Microsoft, helps small business owners monitor, track and improve their social status score with easy-to-follow recommendations.

10 Mobile Business Intelligence Apps for On-the-Go Analysis

Mobile business applications will keep your employees connected to the real-time data that helps them make key business decisions. These 10 apps are more than just colorful charts and graphs.

5 Reasons Social CRM Is the High Ground for Revenue Production

CRM is just overblown contact lists and pipeline spreadsheets, right? Toy CRM systems might look that way, but serious CRM is changing the world of sales and marketing by leveraging social networking functionality.

Analyzing the Analytics Tools on the Market

5 Steps for How to Better Manage Your Data

Businesses today store 2.2 zettabytes of data, according to a new report by Symantec, and that total is growing at a rapid clip. To control and leverage this information, you need to focus on managing it, not the device or data center.

Google Analytics Android App Lacks Key Features

The new Google Analytics Android app from Google gives webmasters and website or blog owners another way to monitor their sites' traffic on the go. The app is a good first effort, but it lacks some key features that are available in third-party

Texas State CIO Bets Big On Controversial Outsourcing Deal

After a multimillion-dollar outsourcing deal with IBM went bust, the state of Texas appointed a new CIO who hopes to turn things around by placing one outsourcer in charge of several others to manage data centers and other public-sector IT