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The CIO as Supply Chain Manager

There will come a day, soon, when even large companies will have very little technology in-house to manage. CIOs can prepare by adopting a supply-chain mentality and approach to IT.

Dec 7, 2011 8 mins

CRM Systems ERP Systems Supply Chain Management Software

Sprint Calls on Microsoft Lync, Saves Big with UC

Sprint weathered the challenges and reaped the rewards of killing off PBX systems and moving to a unified communications suite with Microsoft Lync. Here's how this transition made life easier for Sprint workers and saved millions in reduced tech

Dec 6, 2011 5 mins

Microsoft Office Office Suites SaaS

Tablets in the Enterprise: Risks and Rewards

Tablets like the iPad can set your workforce free, but with benefits come risks and tradeoffs, from securing and supporting tablets to budgeting for them.

Dec 1, 2011 5 mins

Laptops Small and Medium Business iPhone

Is Cloud Support ‘Racing to the Bottom?’

In the course of over 100 articles, I've been politely and quietly working to inform everyone about cloud and CRM best practices. After having wasted hours on a typically crummy support line of a cloud vendor, I can be quiet no more, I need a mo

Dec 1, 2011 5 mins

CRM Systems Cloud Computing

The Inside Story of Why Puma Dumped Four Cloud Vendors for One

Puma simplified its cloud strategy and saved money by consolidating from using four cloud vendors down to just one. Hereu2019s what they did and why they did it.

Nov 28, 2011 3 mins

Cloud Computing Retail Industry SaaS

The Great Cloud Computing Pricing Debate

Public cloud vs. private cloud: which model is cheaper for enterprises? In an environment where the future pricing of public cloud providers is uncertain and the reliability of internal private cloud deployments is far from guaranteed, CIOs need guid

Nov 28, 2011 12 mins

Cloud Computing Virtualization

Microsoft to CIOs: Google Cares About Ads Not You

A new Microsoft company blog post offers a warning to IT groups: Google will choose ad revenue over your business needs. But with Google Apps adoption growing steadily, is Microsoft starting to sound desperate?

Nov 18, 2011 3 mins

Internet Microsoft Office Office Suites

Google Music vs. Amazon Cloud Player: How They Stack Up

The newest player in the cloud-based music space -- Google Music -- is stirring the pot with a number of competitive specs. How does it stack up to Amazon's popular Cloud Player? CIO.com's Kristin Burnham takes a look.

Nov 18, 2011 5 mins

Cloud Computing Small and Medium Business Social Networking Apps

Cartoon Company Uses Cloud Computing to Reduce Data Center Costs

Cookie Jar Entertainment, a producer and distributor of children's cartoons, turned to cloud computing in 2008 to meet the company's growing computing needs without having to grow its data centers.

Nov 16, 2011 4 mins

Cloud Computing Server Virtualization Virtualization

Poll: What Does the Future Hold for Windows Phone?

Do the sunny forecasts for Windows Phone hold water or is Microsoft's mobile OS just dead in the water?

Nov 15, 2011 2 mins

Microsoft Office Small and Medium Business Smartphones

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