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Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

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The rise of the chief transformation officer

As a new leadership role emerges to spearhead broad-scale business transformation, IT leaders continue to make a mark driving digital change — regardless of title.

Oct 30, 2023 10 mins
Business IT Alignment CIO Digital Transformation
opinion

Why adaptability is the new digital transformation

As disruption in all its forms increasingly becomes the norm, IT leaders must rethink their approach to digital initiatives in favor of strategies that build adaptability into the way their organizations operate on a daily basis.

Oct 30, 2023 7 mins
Digital Transformation Government IT Innovation
case study

Lufthansa’s digital future takes flight with ‘Digital Hangar’

The airline’s new digital-focused business unit is adopting a cross-functional, product-centric approach to enhancing the customer experience, with hubs across Europe.

Oct 27, 2023 7 mins
Digital Transformation IT Training  Travel and Hospitality Industry
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How Whirlpool’s CIO makes digital business models run end to end

During a recent CIO Leadership Live session, Danielle Brown, SVP and CIO of household appliance giant Whirlpool, detailed how collaborative teams and data management are integral to both product leadership and the entire customer journey.

Oct 25, 2023 6 mins
CIO Data Governance Digital Transformation
brandpost Sponsored byTencent Cloud

7 sins of digital transformationdriving efficiencies through automation

Tencent Cloud AI Digital Human enables business owners to create digital clone avatars that can produce videos in multiple languages for business networking, social media, public speaking, webinars, and more, significantly saving time and effort in f

Sep 25, 2024 4 mins
Artificial Intelligence Digital Transformation
opinion

7 sins of digital transformationdriving efficiencies through automation

Even as business drivers for transformation evolve, some things stay the same — and that includes the outcome-derailing habits CIOs too often fall prey to. Here’s how to right yourself for the next wave.

Oct 24, 2023 11 mins
Business IT Alignment Digital Transformation IT Strategy
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Transforming IT for digital success

From adopting customer-centric mindsets to embracing product-based approaches, CIOs are reimagining IT structures and strategies to better fuel continuous business transformation.

Oct 23, 2023 13 mins
Digital Transformation IT Leadership IT Strategy
feature

Allstate’s cloud-first approach to digital transformation pays off

The insurer is going cloud native by rebuilding its core applications to align with next-generation business processes tailored to enhance and accelerate the customer experience.

Oct 20, 2023 6 mins
Cloud Computing Digital Transformation Insurance Industry
feature

Inside Walmart’s generative AI journey

Ben Peterson, head of People Product, shares how the Fortune One retailer went from vision to viable with its gen AI My Assistant in sixty days.

Oct 19, 2023 8 mins
Digital Transformation Generative AI Retail Industry
feature

Predictive analytics helps Fresenius Medical Care anticipate dialysis complications

Fresenius Medical Care has developed a predictive model using machine learning and cloud computing to help proactively identify when kidney dialysis patients might be suffering a potentially life-threatening complication.

Oct 18, 2023 6 mins
CIO 100 Digital Transformation Healthcare Industry
case study

How digital turned Nationale-Nederlanden into an omnichannel company

With a focus on providing exceptional customer service and generating initiatives to modernize the business, Nationale-Nederlanden is seeing the benefits of digitalizing all its sales and after-sales processes — part of a broadscale transformat

Oct 18, 2023 5 mins
Change Management Digital Transformation Insurance Industry