Digital Transformation | News, how-tos, features, reviews, and videos
Omnichannel, on-demand fulfillment, personalization and core capabilities u2013 the results are in and theyu2019re robust enough to convince even the most risk-averse CIOs.
Digitally interacting with a customer through a live, Internet-connected application allows a deeper understanding of that customer as an individual because the flow of data is ongoing and bidirectional.
Weu2019re on the doorstep to important changes in the services market.
Mindy Simon, CIO of Conagra Brands, focuses on being digital with her business partners, not doing digital to them.
As businesses embrace a hybrid cloud future, organizations across industries now recognize the urgency to become a data-first enterprise. Successful modernization today will determine future technology innovation and competitive advantage.
Axis Capital CIO Darryl Catts prefaced an insurance platform revamp with a change management program, making IT and its business peers co-owners of the initiative.
One year into his role as CEO, Jeffrey Gennette has attributed Macy's limited turnaround so far to a renewed focus on the customer and has doubled down in that area significantly by testing and then scaling out a range of new capabilities and ex
Emerging technology is converging on augmenting humanity.
It has always been difficult to focus on the future, but it is no less important today than it has ever been to do the detail on forward planning and business forecasts.
In part one of this Q&A series, ICW Groupu2019s vice president of IT shares insight into the changing role of IT and how heu2019s thinking about insurtech disruption.
Today, headlines about digital transformation dominate blogs and journals. IT leaders feel that they should have already started their organizationu2019s transition into the digital age. But the amount of buzz around this trend shouldnu2019t force yo
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