Enterprise Applications | News, how-tos, features, reviews, and videos
Based on comments from experts at this week's AppNation event, to say mobile apps are a disruptive technology is an understatement.
Nearly half of all contact centers consistently collect and report on metrics that they never use to improve the customer experience, according to a new survey.
Braving the long lines and crowds for holiday shopping on Black Friday (and beyond)? Use these free iOS7 shopping apps to make your life a little bit easier.
Rather than giving away free stuff, The North Face and Red Robin create customized "experience" rewards for faithful customers
Open source big data application platform specialist Concurrent has released a new version of the Cascading application framework and simultaneously released Cascading Lingual 1.0, an ANSI SQL interface for Hadoop.
What can you say about a user conference that weighs in at 120,000 attendees and has a total budget rivaling a small city? Choose your technical sessions wisely and approach 'lessons learned' discussions with caution.
Survey finds that CIOs and marketing chiefs don't see eye-to-eye on much at all.
Microsoft's new Server and Cloud Enrollment (SCE) licensing program, which replaces the ECI and EAP programs, could increase enterprise customers' costs by as much as 40 percent.
Your standard mail may not come on Sundays, but your Amazon packages will thanks to a new agreement between the massive online retailer and the U.S. Postal Service.
The railroad company is shifting its on-premises Microsoft email and collaboration systems to Office 365.
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