Enterprise Applications | News, how-tos, features, reviews, and videos
Whether you use CRM systems to drive your forecasts or not, you'll hear the sales folks talking about an opportunity funnel. All too often, though, little makes it through the funnel into real sales. What's the deal and how can your CRM sy
Oracle's annual Kool-Aid-Fest will have some foxes in the hen house and many recession-weary customers. Can Larry Ellison possibly top his recent rant on cloud computing? Will there be more answers than questions on the Fusion Apps Suite?
Like casinos, enterprise software vendors will always win. But a new group is stepping up to the table to help customers.
HealthMap creators deliver free app that shows swine flu outbreaks.
Failed financial and technology choices at FairPoint have led to billions in debt and customer service nightmares.
Microsoft's mobile app store is available a day early in pre-release versions of Windows Mobile 6.5 and on AT&T phones running the new OS.
CRM systems typically have records for sequential activities - campaigns, tasks, meetings, and notes. Use the wrong one for your particular information, and you'll end up with almost no reporting or analytical perspective on the customer interac
What makes Steve Jobs such a special presenter, and what can CIO.com readers borrow from Jobs' vast skills? Communications coach and author Carmine Gallo shares his insights and favorite Jobs YouTube clips.
Midsize businesses can now get free SAP CRM software with certain ERP purchases. (Don't forget to read the fine print.)
Experts, analysts and vendors continue to debate -- but teenagers have the best advice.
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