Enterprise Applications

Google Isn’t Going Anywhere

CRM Growing, Partially Due to Demand for Software as a Service

AMR Research predicts customer data integration and data quality will be the two big initiatives seeing the heaviest investment in the coming years. The study also reports an increase in inquiries about mobile technology and customer relationship man

Executives Are Still Not Sold on Unified Communications. But I Am!

IBM Gets It

Multi-Channel CRM: It’s in Your Future

Answer the phone!

Enterprise 2.0 Definition and Solutions

Enterprise 2.0 topics covering definition, objectives, systems and solutions.

Microsoft Fights Search War With Freebies

The Web as the True Platform — Patiently Waiting

How Microsoft Refused to Speak With Me About Windows Error Reporting (WER)

Suing Google – Not a Winning Business Plan