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Many businesses undervalue the planning that must go into CRM selection and overlook the importance of defining the capabilities and results that will matter most to their organization. Don't be one of them.
With great power comes great responsibility. As the details of the Facebook and Cambridge Analytica scandal reveal, the IT industry is still grappling with the question of how to deal with ethical dilemmas.
7 issues to keep in mind while dealing with legacy systems.
Jeff Dow says Slack has become the hub of collaboration for the entertainment giant. Here Dow describes how Slack migrated from IT to the remaining business units.
The current model has already proven itself to be insufficient, and the consequences of inaction could impact not just retailers themselves, but millions of users across the globe.
Bias in AI systems can lead to unintended consequences. Making sure you you understand the ways AI systems are interpreting the data they receive is one way to address the problem.
Blockchain cannot eliminate trust from the equation, but it can reduce the burden that trust places on any system.
Choosing a software service provider has always been a challenging task that kept executives awake at night. However, there is a clear and simple way helping to see the big picture and cure insomnia u2013 a magic matrix.
The new partnership between Amazon and Kohlu2019s is just the type of forward-thinking experiment retailers may need to succeed in today's competitive commerce landscape. These companies looked past their competitive motivations to make consumer
The enterprise IT organization should play a leadership role in digital transformation with these five key steps.
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