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Industry | News, how-tos, features, reviews, and videos

opinion

Finding the holy grail of centralized employee services

How to deliver operational efficiency, provide a great employee experience, and ubiquitously deploy it via the cloud.

Aug 20, 2018
Cloud Computing ITSM Technology Industry
opinion

Events: the low-hype plumbing reshaping large-scale commerce architecture

Event-related architecture, technology and commercials are all so appealing that now is absolutely the time to start adopting this style of architecture.

Aug 20, 2018
Enterprise Architecture Technology Industry
opinion

How to overcome the top challenges of achieving identity resolution

Identity resolution is the key to delivering personalized engagements. To be successful in delivering these engagements, there are three important business applications that build the base to help drive personalization at scale.

Aug 17, 2018
Identity Management Solutions Technology Industry
opinion

User vs. service incidents: what’s the distinction?

Think gymnasium and magnesium. They rhyme, but theyu2019re different.

Aug 16, 2018
ITIL ITSM Technology Industry
feature

Sprint calls on open source analytics to prevent cyberfraud

Sprintu2019s open source Elastic Stack analytics implementation helped the mobile device and network provider reduce mobile phone fraud by 90 percent.

Aug 16, 2018
CIO 100 IT Leadership Open Source
opinion

What my backyard squirrel taught me about technical debt

The squirrel is a metaphor for technical debt that gobbles up the vast majority of healthcare IT budgets today.

Aug 15, 2018
Healthcare Industry IT Leadership Technology Industry
opinion

How brainy business bots will boost productivity

AI-fueled chatbots aim to make work easier for human employees.

Aug 14, 2018
Artificial Intelligence IT Leadership Technology Industry
opinion

Online manipulation is the latest data protection debate

The furor over u201cdark patternsu201d reveals the limits of consumer control as the primary tool of data protection.

Aug 14, 2018
E-commerce Software Regulation Technology Industry
feature

How Monsanto leverages startups to catalyze transformation

Monsanto's Partnership Platform encourages external and internal collaboration to drive innovation and accelerate digital transformation across the company.

Aug 14, 2018 8 mins
CIO 100 Digital Transformation Innovation
opinion

Approaching government modernization like a 21st century home investment

Compare modernizing a government agency to investing in and remodeling a home today.

Aug 13, 2018
Digital Transformation Government Technology Industry