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Industry | News, how-tos, features, reviews, and videos

opinion

It was never about ITIL

Really. It never was.

Nov 28, 2017
ITIL ITSM Technology Industry
opinion

How blockchain tokens can be key to nurturing ecosystems

Ultimately, successful ecosystems are those that inspire users to consolidate activities within them. Tokens make the participation in these ecosystems not only convenient but also potentially profitable.

Nov 27, 2017
E-commerce Software Payment Systems Technology Industry
opinion

H-1B visa changes – IT service providers hedging their bets

Will their customers feel the impact?

Nov 27, 2017
Government IT Skills Technology Industry
opinion

In social media, ‘chicks rule,’ but tech is still an ‘old boys’ club’

Information Is Beautiful has a fantastic visual breakdown of how tech companiesu2019 workforces compare against the overall U.S. population.

Nov 22, 2017
Technology Industry
news analysis

CIOs need to focus on customer experience now

A Five9 survey shows customer service experience has overtaken price, product quality and all other factors as the top factor for customers when deciding with whom to do business.

Nov 22, 2017
Digital Transformation IT Leadership Technology Industry
feature

New technologies take aim at IT’s diversity problem

From the job description to the workplace, female entrepreneurs are designing new tools to mitigate bias in hiring, company culture and decision making.

Nov 22, 2017 8 mins
Careers Staff Management Startups
opinion

The rationale behind cryptocurrencies

The modern crypto revolution did not start overnight...

Nov 21, 2017
Financial Services Industry Technology Industry
opinion

The secret to orchestrating your digital mess

As the enterprise tech market expands to include more types of digital experiences, orchestration tools will become the secret sauce to keeping both internal and external experiences cohesive and seamless.

Nov 20, 2017
CIO CRM Systems Technology Industry
opinion

5 technologies disrupting the app development industry

Developers who want to be at the top of their game will need to roll with the times and constantly innovate, whether theyu2019re playing around with new form factors or whether theyu2019re learning to code in a new language.

Nov 20, 2017
Developer Internet of Things Technology Industry
opinion

Technology advances quickly, so why don’t the women who help drive it?

Technology is a fast-paced industry. The change we envision must come swiftly, too.

Nov 20, 2017
IT Leadership Technology Industry