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Industry | News, how-tos, features, reviews, and videos

opinion

Technology-led innovation in digital health: The law of inverse relationships

Digital health solutions, especially those built on emerging technologies, face a conundrum of high investments and low returns in the near term. Crossing the chasm requires an understanding of key market factors. rn

Jul 28, 2017
Healthcare Industry Startups Venture Capital
opinion

Taming the Tower of Babel: A radical idea for coping with collaboration tool overload

The uncontrolled proliferation of collaboration tools is the bane of every CIOu2019s existence. Ad hoc adoption of different tools both within and across functional departments is actually undermining the collaborative work processes those tools were

Jul 28, 2017
Collaboration Software Small and Medium Business Technology Industry
opinion

Obama White House Deputy CTO Jennifer Pahlka on global government, citizen-centric digital transformation

Code for America CEO Jen Pahlka explains why global governments must developed user-centered citizen services.

Jul 27, 2017
Government Government IT IT Leadership
opinion

What’s new with ISO/IEC 20000?

ISO/IEC 20000-1:2011 is the international standard for IT service management. Is it just for large organizations or does it work for very small organizations as well? How can it help your organization provide better service?

Jul 27, 2017
IT Governance ITSM Technology Industry
opinion

Will predictive AI finally solve the multi-billion-dollar downtime problem?

Large companies are increasingly looking to adopt predictive analytics to eliminate preventable service outages and maximize profits.

Jul 27, 2017
Artificial Intelligence Digital Transformation Technology Industry
opinion

Develop a decision framework for enterprise chatbots and conversational experiences

Enterprise chatbots are critical for digital workplace transformation. They can access status and workflow data, perform tasks automatically, respond to text or voice commands, plan and schedule interactions, and contextualize events within internal

Jul 27, 2017
IT Governance Technology Industry
opinion

AI policy should be based on science, not science fiction

Government should be looking for ways to promote AI rather than creating regulatory roadblocks

Jul 26, 2017
Artificial Intelligence Government IT Leadership
opinion

How global media companies handle digital disruption

IT leaders at leading media organizations describe their adaptive strategies in the midst of massive digital transformationrn

Jul 26, 2017
CIO Media and Entertainment Industry Technology Industry
opinion

Step aside venture capital: Corporates are stepping up to the plate

For a few years now thereu2019s been a tremendous amount of VC investment available for scaling tech businesses. But things are changing. Corporates are now getting in on the act, building relationships with early-stage ventures and offering somethin

Jul 26, 2017
CIO Startups Technology Industry
opinion

18F co-founder and former Presidential Innovation Fellow Rob Read’s tips on government IT modernization

Robert L. Read, who left his post as director of development at Planview to be a Presidential Innovation Fellow in 2013 and helped create 18F and 18F Consulting, shares his thoughts on modernizing government legacy systems.

Jul 25, 2017
Government Government IT IT Leadership