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How Cox Communications Uses SaaS Scheduling Software to Get the Cable Guy to Show Up On Time

SaaS scheduling software combined with analytics helps the $9 billion company reprogram customer service.

Aug 30, 2010
Mobile SaaS Small and Medium Business
feature

How a Global IT Revamp Is Fueling Ford’s Turnaround

Fordu2019s revamped IT department provides global shared services and is deploying consumer tech in new vehicles to cut costs, attract customers and restore profit.

Aug 30, 2010
Car Tech Mobile Small and Medium Business
feature

Your Broadband Isn’t Fast, and You’re Furious: Fix-It Tips

Your formerly fast Internet connection is now doing its best imitation of molasses. We've got the dish on how to arm yourself with data, plus tools and tips to get your broadband speed back on track.

Aug 30, 2010
Internet Internet Service Providers
news

Windows 7 Tablet: Four Keys to Success Against the iPad

Microsoft needs to be strategic with Windows 7 tablet design, marketing and price to have a fighting chance against the iPad and Android-based tablets, according to a recent report from Forrester Research. Here are four ways to build the best Windows

Aug 27, 2010
Small and Medium Business Tablets Windows
tip

A New Wireless Brew

Reversing course, Starbucks decides free Wi-Fi is essential to bringing customers to its stores.

Aug 27, 2010
Consumer Electronics Retail Industry Wi-Fi
feature

Cutting Back to Get Ahead

Cutting costs and deploying virtualization are top priorities for CIOs

Aug 27, 2010
BPM Systems Technology Industry
opinion

How to Fix a “Bricked” BlackBerry, via RIM (Text and Video)

RIM has posted a series of valuable online resources on how to recover from a "bricked" BlackBerry and/or a "507" software error

Aug 26, 2010 2 mins
Mobile Small and Medium Business
feature

Google Voice: 5 Truths Behind the Hype

Why did Google add voice capability to Gmail -- and what's next? Consider these five facts to put the new Google Voice in perspective.

Aug 26, 2010
Internet Small and Medium Business Social Networking Apps
news

Has Microsoft Blown the Timing on Tablet PCs?

Since CES, Microsoft's Windows 7 tablet strategy has largely been to spin its wheels u2014 while iPad sales surge and Android-based tablets gain momentum. Has Microsoft fallen behind its rivals?

Aug 26, 2010
Small and Medium Business Tablets Windows
opinion

RIM’s Cellmania Deal to Help Boost BlackBerry App World, App Distribution

RIM has acquired mobile-app-store management-system provider Cellmania, in a deal that could enhance BlackBerry App World.

Aug 25, 2010
Mobile Small and Medium Business