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As organizations reinvent for the AI era, business leaders say they’re moving toward a new enterprise technology operating model. Here’s how to get started.
Behind Japan Airlines’ dramatic turnaround from bankruptcy in 2010 was the Sakura Project, a large-scale IT effort that put the company's future on the line. But its success back then continues to be a reliable check against industry turbu
CIOs and other C-level execs believe their orgs’ data is primed for AI, but VPs closer to the IT pipelines see bad data being used to make key business decisions — a blind spot CIOs must rectify.
From AI chatbots and virtual assistants, to audio and video generators, these are the frontrunner gen AI tools in use today.
Challenged with a legacy, siloed customer engagement solution, BSH turned to SAP for partnering in its customer experience revolution.
Forget simple IT bridges; today's architects command the complex nexus where business strategy, tech innovation and ecosystem survival converge.
Mike Clifton, CIO turned CEO of the global customer solutions business, offers advice to CIOs on how to get started with AI.
To use AI effectively, businesses need strong governance processes, people-centered priorities, and easy access to learning and development.
Data gravity, the Silk Road's modern-day digital ghost, shapes cloud costs. Manage its pull or pay the tolls of vendor lock-in.
AI projects and developer use have driven cloud bills beyond expected levels at most organizations, but CIOs still see the cloud as the cheaper alternative.
Tech gurus are invaluable to IT operations, towering like redwoods over the rest of IT in skills and knowledge. And these same people can be very difficult to work with. Here’s how CIOs and project managers can cope.
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