2013 IT Outsourcing Year in Review: Grading Our Predictions
Last year, we predicted that 2013 would be the year that outsourcing governance finally grew up. We said outsourcing customers would take the reins with do-it-yourself deals. And we forecasted that local support would be a critical differentiator for
Dec 20, 2013 7 mins
IT Leadership
IT Strategy
Outsourcing