IT Management | News, how-tos, features, reviews, and videos
We kick off 2011by offering some outsourcing resolutions for the party on the other side of table -- the IT service provider.
Outsourcing customers play a huge role in the success or failure of any project. Here are 11 expert tips to get more from your deals in 2011, with less stress.
Smaller contracts and hard lines on prices. Cloud-related commotion and back-door deals. Increased offshoring and decreased customer satisfaction. Happy New Year, outsourcers!
AltaVista will be "sunsetted" soon--reminding us that even though the bubbly mid-90's seems like a century ago, the Web is merely a toddler.
Stop playing defense. Proving IT value means devising new strategies for gaining revenue using technology.
Digital portfolios trump resumes, more workers telecommute, social media continues its spread, and mobile marches over desktops. Check out these key technology work trends for the year ahead.
U.S. IT job loss may level off in coming years, but the likelihood that corporate IT will ever contribute to job creation again is minimal, according to a recent study by the Hackett Group. CIO.com talked to Hackett's lead researchers about what
Cisco, Ericsson and Fujitsu earn top honors for their efforts in climate solutions, remote collaboration and telecommuting offerings.
One CIO explains why her company struck its first-ever offshore outsourcing deal in China -- and what she's learned in the two years since.
Major differences remain in the two mega-markets for offshore IT services, from language and management skills to industry focus and supplier bases. Here's a look at how the two stack up, using 24 key measures.
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