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IT Management

IT Management | News, how-tos, features, reviews, and videos

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India’s Greenest Outsourcer?

Indian IT services provider ITC Infotech is touting its carbon-neutral status as a selling point. And that corporate focus on sustainability has the potential to woo new IT outsourcing customers away from less green competitors.

Dec 7, 2007 7 mins
IT Leadership Outsourcing
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Top 10 Green Outsourcers

Outsourcing consultancy Brown Wilson Group ranks the top 50 green outsourcing providers in the world.

Dec 7, 2007 1 min
IT Leadership Outsourcing
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Delivering Customer Happiness Through Operational Business Intelligence

ECourier, a Web-based London-based courier service, made customer service its driving force. Operational business intelligence gave the company the tools to keep tabs on that service, as well as its customer satisfaction.n

Dec 6, 2007 6 mins
Business Intelligence Innovation
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What If Yoda Ran IBM?

The big vendors beat down the doors of large companies to get business, but a small-company CIO gets the brush-off. He wonders how to harness the powers of the Force, and get some big-company expertise to help the little guy.

Dec 5, 2007 5 mins
Outsourcing
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Staffing: How to Stop Making Hiring Mistakes

Employees are costly to hire and take months to train. Avoid the pitfalls of traditional hiring practices by using a benchmarking methodology to measure performance potential.

Nov 29, 2007 6 mins
Budgeting IT Leadership
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The Mess at ACS: What It Means for Outsourcing Customers

Upheavals at Affiliated Computer Services, including the ouster of top executives and two failed buyout attempts, have created uncertainty about the company's plans. For customers, it's a reminder that outsourcing relationships take constan

Nov 28, 2007 6 mins
Mergers and Acquisitions Outsourcing
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Five Steps to Take If Your Outsourcing Service Provider Is Sold

Merger activity is on the uptick among IT service providers and experts say the industry is ripe for more consolidation. Here's how to protect your company if your outsourcing provider is sold.

Nov 28, 2007 6 mins
Outsourcing
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Greenpeace: Sony Ericsson Most “Green” Electronics Company; Microsoft, Nintendo Take Last-Place Slots

Greenpeace's quarterly guide is meant to motivate electronics manufacturers into reducing toxic materials in their products, as well as to improve their recycling efforts.

Nov 28, 2007 5 mins
Consumer Electronics Outsourcing Social Networking Apps
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The Mess at ACS: A Time Line

One expert calls it the soap opera of the outsourcing industry. Here is a rundown of recent buyout bids, boardroom fights and other notable developments at Affiliated Computer Services.n

Nov 28, 2007 5 mins
Mergers and Acquisitions Outsourcing
news

Ex-Microsoft CIO Stuart Scott Lands at Mortgage Lender

Former CIO takes Chief Operating Officer position at Taylor, Bean & Whitaker Mortgage

Nov 24, 2007 1 min
IT Leadership Outsourcing