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IT Strategy

IT Strategy | News, how-tos, features, reviews, and videos

opinion

6 steps to help drive consumers to your direct channels

As businesses develop ever more complex distribution strategies for selling goods or services online, the integrity and parity of prices on your owned digital channels has never been more important.

Jun 21, 2018
IT Strategy Marketing Technology Industry
feature

How AI is reshaping IT operations

IT organizations are adopting AI-based tools to improve support, optimize infrastructure, and predict system breakdowns, freeing up staff for higher-value tasks.

Jun 13, 2018 14 mins
Analytics Artificial Intelligence IT Strategy
feature

11 keys to a successful outsourcing relationship

Strategic outsourcing is a two-way street. Here's how to increase your likelihood of getting the best from your IT service providers.

Jun 13, 2018 8 mins
IT Strategy Managed Cloud Services Outsourcing
opinion

The often-overlooked value of moving to the cloud

CIOs are closer to modern technology infrastructure than they may realize.

Jun 12, 2018
Cloud Computing IT Strategy
feature

The pros and cons of outsourcing data analytics

Organizations are increasingly tapping service providers to glean insights from their data. Here are the benefits and risks of analytics outsourcing.

Jun 12, 2018
Analytics IT Strategy Outsourcing
opinion

The future of CRM

What is the state of CRM and where should CRM tool vendors be going? Here's what CIOs have to say.

Jun 8, 2018
CIO CRM Systems Technology Industry
opinion

Onshore vs. offshore: 8 trends driving IT support back home

When it comes to IT outsourcing, more companies are reporting plans to increase spending nearer to their own shores than u201coffshore.u201d This has several implications for CIOs and IT leaders.

Jun 8, 2018
IT Skills IT Strategy Technology Industry
opinion

4 resource management practices that improve business agility

Resource management is the most complex component of any services business. It is also the most misunderstood.

Jun 5, 2018
Digital Transformation IT Leadership IT Strategy
opinion

The dark secrets of enterprise architecture

Architecture matters too much to entrust to a framework or methodology. But donu2019t worry: Not having a methodology isnu2019t a problem; itu2019s a liberation.

Jun 5, 2018
Enterprise Architecture IT Leadership IT Strategy
tip

How CIOs transform IT for the digital era

CIOs are disrupting their IT departments, introducing new operating models to stay ahead of digital changes driving their respective industries.

Jun 1, 2018
CIO Digital Transformation Technology Industry