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Citibank knew younger customers were increasing turning to social media when they had business issues. By using a third-party application called LivePerson, the bank reached those customers where they were talking without compromising security. n
When Twitter tweaked its blue bird, the design world was atwitter (pun intended). We spoke with Silicon Valley graphic designer Steve Yamaguma of Design2Market to get his insights into a few familiar tech logos. More goes into design than most people
Sweden's unique and controversial Twitter experiment has drawn thousands of followers for all the wrong reasons. Businesses: Don't let this happen to you.
Reports last week revealed that LinkedIn collects meeting information --including phone numbers and sensitive meeting notes -- if you turn on the iOS app's calendar feature. LinkedIn sets the record straight, making three important clarification
If the Twitter bird looks a little different, it's not your imagination. This week, the social network launched a new logo. Here's the meaning behind it all.
A look inside Apple, Microsoft and BlackBerry brick-and-mortar stores provides insight into the three technology companies' retail strategies and target audiences.
A chain letter sent to Facebook users urges you to repost the message or risk losing the rights to your own data. Yesterday, Facebook set the record straight.
LinkedIn is investigating claims that more than 6 million user passwords were compromised. Here are step-by-step instructions for changing your account password.
Promoted Posts is the newest advertising feature to hit Facebook business pages. Here's what you need to know about it, plus tips from Facebook on how to use it successfully.
A new Gartner report reveals that social media monitoring in the workplace is on the rise. Until now, concerned companies simply blocked access. Would you rather your company block social networking sites or allow them and subject yourself to monito
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