Digital Transformation | News, how-tos, features, reviews, and videos
As the multinational conglomerate transforms to bring cutting-edge digital products and services to customers, CIO Diane Schwarz ensures that it is digital on the inside as well.
CX is the new IT imperative. Here's how IT leaders can staff up, get agile, and spearhead tech initiatives that deliver experiences that win over customers.
The Indian telecom was mired in manual processes that simply didnu2019t scale. So ACT took a stepwise approach to digitalise its sales cycle, then its field systems.
CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does.
Modern Farming (Group) Co., Ltd wanted to make its dairy operations more efficient and profitable, so it turned to SAP for a solution. Based in Ma’anshan, China, Modern Farming operates over 50 farms in the country. It has 480,000 cows that pro
CIOs should never put off to tomorrow a challenge they can face today, says the chief information and digital officer of law firm Shardul Amarchand Mangaldas & Co.
Walmart, Ally Financial, and Raytheon are among the wide range of companies that have moved rapidly to build out new digital services to accommodate customer preferences.
With the creation of a dedicated transformation team, Daimler India Commercial Vehicles is preparing its business for a future focused on data and services, not products.
The bank is rapidly scaling up its use of RPA and AI bots in over 300 banking processes to improve operational efficiency, ensure compliance, and enhance customer experience.
To meet todayu2019s need for constant innovation, IT leaders must take a different approach to IT governance centered around flexibility and agility u2014 without sacrificing stability and security.
Systems integrators will be in high demand this year as digital transformation projects heat up. Here's how to make your project stand out in a seller's market.
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