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Web Analytics: Turn Customer Feedback into Sales

Online eyeglass retailer EyeBuyDirect.com used a web analytics tool to diagnose dropped sales and win new sales conversions.

9 Jun 2010

Analytics Consumer Electronics Retail Industry

How Steve Jobs Beats Presentation Panic

Trouble can sneak up on the best presentersu2014just ask Steve Jobs about his Wi-Fi connection at Monday's iPhone 4 announcement. But you can use strategies to mitigate PPT meltdowns and awkward silences, says presentation expert and The Present

8 Jun 2010

MacBook Microsoft Office Small and Medium Business

iPhone 4: Three Big Cons Beneath Sleek Design

Look beneath the super-thin case of the newest iPhone and you'll find a durability risk, reception improvements that may fall flat, and a videoconferencing feature that works only for a very limited set of people, says CIO.com's Tom Kaneshi

8 Jun 2010

Small and Medium Business Smartphones iPhone

Inside WWDC 2010: What to Expect from Steve Jobs

What's on deck for the WWDC? A Verizon iPhone? iPhone 4G? A video-editing app for the iPad?

5 Jun 2010

Mobile Small and Medium Business

RIM BlackBerry Curve 9300: New Images, Details

CIO.com's Al Sacco shares new images of yet another unreleased—and unannounced--BlackBerry smartphone: the low-end Curve 9300.

4 Jun 2010

Mobile Small and Medium Business

BlackBerry Bold 9650 Review: An Updated Tour, Not Much More

CIO.com's Al Sacco reviews RIM's new BlackBerry Bold 9650, an upgrade to the popular BlackBerry Tour. The verdict: RIM's latest smartphone gets the job done in style, but it may not satisfy true smartphone geeks. Here's why.

3 Jun 2010 13 mins

Mobile Small and Medium Business Smartphones

The Problem with Schumer’s Plan to Tax Offshore Call Center Use

U.S. Senator Charles Schumer says he plans to propose a bill to curb the use of foreign call centers and bring call center jobs back to American shores, but the legislation could prove more costly to the government than to companies that outsource ov

3 Jun 2010

Government Regulation Technology Industry