IT Management

Sonic Biochem reinvented their customer approach with a new mobility app platform

Customer satisfaction is a top priority for any company in any industry and Sonic Biochem is no different. With their own mobile platform, the company improved theirs by a large margin.n

Firstsource strengthens customer base by upgrading communications technology

Firstsource upgraded its legacy telephone infrastructure in India and UK, and migrated from TDM to SIP technology for its communication system.

Contract-to-hire jobs on the rise: how to leverage this trend

The rising contract-to-hire trend provides your business with the opportunity to make more informed and effective full-time tech hires. Here's how to capitalize on this hiring shift.

CIOs are ready for the COO chair

Phil Fasano, who spent a career in the CIO role, says CIOs should do more than drive operational change u2014 they should become operations leaders.

How application development and maintenance has become a loss leader

Agile, cloud, ready-to-buy platforms and other advances have eroded the statusu2014and the marginsu2014of application development.

Why design thinking is key to efficient innovation

Sixty-nine percent of organizations surveyed by Everest Group say that design thinking makes their innovation process more efficient. Download the free report to learn more.

7 training companies primed to upskill your IT pros

IT training doesnu2019t have to eat up company time. There are plenty of ready-to-go training programs offered in a variety of formats from vendors looking to do most of the work for you.

4 vital skills CIOs need to survive digital transformation

Is strategic planning the key to IT cost optimization?

How a Fortune 500 company saved millions using this win-win negotiation tactic.

From tape to hybrid cloud: Bright skies ahead for Evalueserve

Business growth is good news until the data backup nightmare arrives. Hereu2019s how Evalueserve overcame the challenge.u00a0