IT Management

Goodbye Outsourcing, Hello Insourcing: A Trend Rises

More IT groups are ending outsourcing deals and bringing certain work back in-house. Is this the answer to your cost, control and quality issues?

Indigo Flying High Thanks to Smart SLA Management

IndiGo airlines recently entered the record books with the single-largest aircraft order in global aviation history. For the plucky airline, itu2019s more than just a grand statement: tu2019s testament to its fast growth, growth driven in part by IT.

Cloud Platform Helped Hungama Digital Media Lower Its Cost By 50 Percent

Egypt, Mexico Move Up Outsourcing List Amid Unrest, Violence

A.T. Kearney's just-released Global Services Location Index ranks Egypt and Mexico the fourth and sixth most attractive countries for offshore outsourcing. India and China hold on to the top two spots.

Bajaj Auto Finance Adopts Cloud Based CRM and Increases Productivity by 50 Percent

Bajaj Auto Finance has reaped significant rewards for over coming apprehensions on data security and deploying a Cloud based CRM.Rise in transactions from 1,500 per day to a record of 8,500 a day is just one part of the story.

IT Offshoring Savings Declined for Past 5 Years

The average savings achieved by IT offshoring has declined for the past five years, even as companies expanded their offshore initiatives, Duke University's sixth annual corporate offshoring study found.

Egypt Unrest Threatens Status as Rising Outsourcing Star

Egypt was dubbed an up-and-coming outsourcing destination by industry watchers in late 2010. But this week's dramatic political unrest puts that reputation at risk -- and serves as a warning to IT to plan for the geopolitical risks that can flar

Three Ways to Find Fresh IT Ideas on the Cheap

How to learn about emerging technologies without spending lots of time or money

How IT Sourcing Pros Can Do Better on Emerging Technology

Is your sourcing and vendor management team seen as a hindrance not a help when it comes to emerging technologies? Sourcing pros must enable innovation, by providing new flexibility, Forrester Research advises.

5 Innovation Opportunities for CIOs in 2011

Are you the kind of CIO that Chris Curran calls an ambidextrous innovator? Here's a look at 5 areas with plenty of innovation potential in the year ahead.