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IT leaders are increasingly considering bringing outsourced functions in-house. While IT can be repatriated, the insourcing process can be costly and complex. Here are nine questions to help you determine whether insourcing is right for your organiza
Outsourcing researchers have gathered practical tips for more productive, profitable and peaceful outsourcing relationships between customers and IT services providers from the work of economist and Nobel Prize winner Dr. Oliver Williamson.
Eveready struggled to keep a tab on its inventory across 3.3 million retail outlets. Read how a mobile app linked its sales force and distributors to the HQ and helped improve forecast accuracy and fulfill demands on time with lean inventory.
You don't (always) work in your pajamas. But you do occasionally snarf nachos while on a conference call and wonder if anyone hears your crunching. Hey, it takes one to know one: Here's what's really happening inside the mind of a tele
Fuel cells are highly reliable and environmentally friendly, making them attractive to companies that want a greener data center. But they aren't for everyone.
Store operations at the Rs 1000 crore Trent revolve around the cash tills. But security and scalability challenges were threatening to sabotage the functioning of these tills. u00a0OpenSource helped the retail firm combat these challenges.
CIO Stephen Gillett is no plain old IT order-taker. He's leading a new group developing even more in-store tech offerings--and delivering what CEOs want most from CIOs: strategic innovation.
Offshore outsourcer Patni say the high U.S. unemployment rate has enabled it to increase its American presence at a low cost, but looming immigration and H-1B visa reform could put a crimp in the company's U.S. expansion plans.
CIOs should look to the ancient Greek polymaths -- also known as Renaissance men or jacks of all trades -- for inspiration, writes Vinnie Mirchandani in his intriguing, new book. Too bad so few of these big problem-solvers run today's software c
Karachi, Pakistan, Medellin, Colombia, and Juarez, Mexico will top The Black Book of Outsourcing's 2010 list of the most dangerous cities for offshoring when it's released later this month.
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